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A Real Asset

Dear Ms Petranovich,

This concerns your technician. On the 9th of November he came to my home and worked with me regarding a printer that did not work and a computer that needed a tune up. He spend several hours improving my computer’s operation and analyzed the problem with the printer. He concluded that the printer was no longer operational and went back to the shop and brought a new one. He installed it and instructed me on how to use it. All the time while working, he was professional, courteous and patient. He is a real asset to your business and my thanks should be shared with him. If you have any questions about this, please contact me. Thanks,

Herb B.