I’ve been a client…

I’m a medical transcriptionist who works at home. I’ve been a client of Computer Corner for many years and have always been happy with the service. This past week surpassed my expectations.

I purchased a new PC due to the fact that Nuance (a medical transcription software company) was hacked last year and is upgrading its security system. After getting set up, I’ve had a number of pesky little problems (all subsequently resolved). The *huge* one, however, was that I thought I had lost my AutoText. Finally brought it back in for service yesterday, and Chris not only retrieved it from my old hard drive, but also saved a copy to a thumb drive (this was my request, as I don’t ever want to go through this kind of stress again). As I said to Chris, now I’ll be able to sleep again. So, this is a “thank you” for Chris.

In addition, both Luke and Adam at the front counter were helpful. I’m sure I haven’t been the most pleasant person to deal with this past week, and they both did that beautifully.

~Annie B.

I came into the store…

Yesterday I came into the store frantic because I have been unable to retrieve my precious manuscripts from my laptop. This went on for 2 years…In the poor little thing’s defence, I was very I’ll. Until yesterday. Both Adam and Chris dove in, worked their magic (magic to me!!). They went above and beyond for me and I can never thank them enough. Several of those stories aren’t mine to lose…I’m just the caretaker, if you will! Again, THANKS TO EVERYONE AT COMPUTER CORNER!!

Beverly O

The Importance of a Good Data Backup Plan

Our Service Manager recently did an on-site service call to a small, local business. The business had been vandalized and their only computer was stolen…. Along with the backup drive located next to the computer and the USB flash drive (also next to the computer), that contained a secondary back up.

The business owner was also backing up to the cloud, but all info about where the backup was and how to get it back, well… you guessed it. It was on the stolen computer.

All the business and tax records, all the customer data and sales information – it was all gone in an instant. There was nothing that we could do to help the owner recover her company’s data.

Unfortunately, the owner went out of business about two weeks after the vandalism, after realizing that recovering from all the loss was nearly impossible.

We’ve talked about backing up your data before. And we’ve talked about keeping a local back up (external USB hard drive, etc.), as well as backing up to the cloud. The owner was doing all this, but it wasn’t enough.

Another thing to consider is that “data backup” does just that, it backs up your data only. That does not mean your application software (such as Word, Excel, Quicken, etc.) are backed up or your Operating System (OS). If you are only backing up your “data”, and a disaster strikes it will be necessary to reload the OS and your application software.

To protect yourself against data loss:
  • Utilize a local USB drive of some sort (hard drive or flash drive)
  • Store the backup device in another location – at least another room, hopefully in a water-proof/fire-proof safe, and preferably to an offsite location
  • Test your backup to be sure you can actually restore in case of a disaster
  • Keep your procedure for backing up locally and from the cloud, in another location
Types of backup devices and services:
  • USB flash drive – inexpensive, good for small amounts of data, but can be lost or damaged easily
  • External Hard Drive – also inexpensive these days, even up to 4TB of data storage.
  • External Hard Drive with removable drives – good choices if you want to leave the backup device next to the computer and remove the data drive to another location
  • Cloud-based services like Carbonite. You can opt for data only back up or a full image of your computer, which would include your programs, operating systems and data.

Great Staff

Hello Carole,

I am emailing you to thank you for hiring such knowledgeable, courteous, kind and caring computer assistants.

They are great workers.

Regards,
David T.

These guys are awesome…

These guys are awesome! I had a swollen battery on my Mac and stopped by 4 places (including Apple and Best Buy) to get help. I got none (was told there was nothing they can do). I came to this place and the guys helped me removed the back panel, properly removed and disposed/recycled the battery, and gave me lots of helpful tips for finding and replacing the battery. They were efficient, professional, and super friendly. They didn’t try to sell me anything or pressured me into using their services. They also didn’t withhold any information that could help me to replace the battery effectively on my own. Truly decent people who know what they’re doing and just want to help.

Yen P.

I want to extend…

I want to extend my heartfelt thank you. I was stuck in a digital abyss with Comcast. After hours of working with them over the phone to no avail, I insisted in having service come to my home. Again, hours later and a replaced router/modem, I was left with dismal performance. I stopped into your store which resulted in your technician coming to our home. He fixed my wireless which was running at 2 (mega bytes) and brought it up to 77. I am sane again and my husband is no longer hiding from my rage. Not only did your technician fix my system, but when he was leaving I asked him if he knew anyone who could help us set up our sound and entertainment systems. He said he could and we scheduled another visit. Last night we watched a movie and my husband has music again! Thank you, thank you, thank you!

What’s the Buzz? Mining Rigs!

A mining rig is a computer system used for mining crypto currency such as Bitcoin or Ethereum. The rig might be a dedicated miner, built and operated exclusively for mining or it could be a computer that is utilized for other purposes, too.

My personal computer is used all day long for work, and at night it works for me earning Ethereum – it’s a part-time mining rig. We also have mining rigs at Computer Corner that are dedicated to mining 24×7.

Essentially when you own a mining rig, you are participating in a process in which you allow internet transactions to be conducted through your computer. There is no middleman, such as a bank or a credit card company. Your computer is essentially that middleman and you earn the associated transaction fee in crypto currency.

Mining rigs are all the rage right now because in January of 2017 Bitcoin was $970. As of Friday January 12th 2018 Bitcoin was at $13,461.54. I could kick myself for not acquiring bitcoin in January of 2017, since that $900 investment would now be worth $13k. Ethereum in January of 2017 was $9 per unit and now it’s at $1,332.50.

Earning Bitcoin or Ethereum today is like investing in a good stock. Like the stock market though, there is always risk. You also need to be sure to build one with the right components and tweaks, to insure the least amount of power usage (yes they use a LOT of power and create a lot of heat as well).

What makes a good mining rig?

  • The Graphics Processing Unit – or GPU – the graphics card with 11Gb or so dedicated memory per card. (Yes, 11Gb – that’s not a typo). A serious mining rig might have 6 or 8 of these at about $1,000 each. (Not to be confused with the CPU, which is the Central Processing Unit or Processor Chip).
  • The Power Supply – 1500 Watts or more. These could run around $500 or more.
  • Extra Cooling Fans
  • And a full-time rig is typically housed in a horizontal chassis or frame that would contain 6 or 8 GPU’s.

The steep investment in the hardware is not for everyone and it takes a skilled, technically inclined individual to build one. That’s my husband Joe, and building mining rigs for people is now a passion of his! It also takes a while to recoup your investment and there are no guarantees about the future (are there ever)?

There are Crypto currency user groups and mining user groups right here in Albuquerque, too. There are even mining “farms” springing up in various locations – buildings that house numerous mining rigs.

Customer for life!

Hello Ms Petranovich,

I wanted to let you know that I am now a Computer Corner customer for life!

I had a great experience working with the employees at Computer Corner. They were helpful and, equally important, they were kind to me when I was feeling pretty bad about what was going on with my computer.

They helped helped me and offered advice when I showed up late one night with a laptop that had just had a hard drive crash.

They were able to get all my personal files off this non-correctly functioning hard drive. (Dell had told me that there was no hope and that my files were lost.)

They also wiped the drive for me because I was worried about sending Dell the hard drive with my entire life on it.

Every employee I met was extremely professional but also kind and truly listened to what I was worrying about. They also took the time to explain everything to me, which I appreciate.

I am thankful for the help that I received and wanted you to know how terrific your employees are.

Sincerely,
Gina R.