A Real Asset

Dear Ms Petranovich,

This concerns your technician. On the 9th of November he came to my home and worked with me regarding a printer that did not work and a computer that needed a tune up. He spend several hours improving my computer’s operation and analyzed the problem with the printer. He concluded that the printer was no longer operational and went back to the shop and brought a new one. He installed it and instructed me on how to use it. All the time while working, he was professional, courteous and patient. He is a real asset to your business and my thanks should be shared with him. If you have any questions about this, please contact me. Thanks,

Herb B.

Fantastic Customer Service

Dear Carole,

I really appreciate your service.

I had my Dell XPXL521X cleaned and serviced by your technician on June 18.

Today, I brought it in for analysis for CD drive not ejecting discs. Your tech quickly diagnosed the problem as the internal CD needed to be replaced. He gave me the job estimate for this at around $70 – $80. The alternative he suggested was to purchase an LG DVDRW external writer.

Not only did he save me $35, but this was a significant time in savings … not having to wait parts to replace the internal drive and repair time.

Your team is fantastic! Quick, friendly customer service, and very top professional advice.

As a retired Army veteran, Vietnam and 23 years Active Duty service, your commitment to and support of Veterans is very appreciated.

Also enjoy your radio show.

Thanks again for outstanding service!

Bob

Your showroom is beautiful…

Had a meeting with a manufacturer rep a few days ago, who said, “Your showroom is beautiful. I’ve never seen anything like it and I travel all over the country. You have hands-on access to everything. It’s light and bright and inviting.”
John S.

Super Helpful…

Your technician was super helpful and really knows his stuff! He never complains about my long list of questions or makes me feel silly for asking like some places do. I appreciate his patience and knowledge! Definitely recommend!!

I’ve been a client…

I’m a medical transcriptionist who works at home. I’ve been a client of Computer Corner for many years and have always been happy with the service. This past week surpassed my expectations.

I purchased a new PC due to the fact that Nuance (a medical transcription software company) was hacked last year and is upgrading its security system. After getting set up, I’ve had a number of pesky little problems (all subsequently resolved). The *huge* one, however, was that I thought I had lost my AutoText. Finally brought it back in for service yesterday, and Chris not only retrieved it from my old hard drive, but also saved a copy to a thumb drive (this was my request, as I don’t ever want to go through this kind of stress again). As I said to Chris, now I’ll be able to sleep again. So, this is a “thank you” for Chris.

In addition, both Luke and Adam at the front counter were helpful. I’m sure I haven’t been the most pleasant person to deal with this past week, and they both did that beautifully.

~Annie B.

I came into the store…

Yesterday I came into the store frantic because I have been unable to retrieve my precious manuscripts from my laptop. This went on for 2 years…In the poor little thing’s defence, I was very I’ll. Until yesterday. Both Adam and Chris dove in, worked their magic (magic to me!!). They went above and beyond for me and I can never thank them enough. Several of those stories aren’t mine to lose…I’m just the caretaker, if you will! Again, THANKS TO EVERYONE AT COMPUTER CORNER!!

Beverly O

Great Staff

Hello Carole,

I am emailing you to thank you for hiring such knowledgeable, courteous, kind and caring computer assistants.

They are great workers.

Regards,
David T.

These guys are awesome…

These guys are awesome! I had a swollen battery on my Mac and stopped by 4 places (including Apple and Best Buy) to get help. I got none (was told there was nothing they can do). I came to this place and the guys helped me removed the back panel, properly removed and disposed/recycled the battery, and gave me lots of helpful tips for finding and replacing the battery. They were efficient, professional, and super friendly. They didn’t try to sell me anything or pressured me into using their services. They also didn’t withhold any information that could help me to replace the battery effectively on my own. Truly decent people who know what they’re doing and just want to help.

Yen P.