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Fantastic Customer Service

Dear Carole,

I really appreciate your service.

I had my Dell XPXL521X cleaned and serviced by your technician on June 18.

Today, I brought it in for analysis for CD drive not ejecting discs. Your tech quickly diagnosed the problem as the internal CD needed to be replaced. He gave me the job estimate for this at around $70 – $80. The alternative he suggested was to purchase an LG DVDRW external writer.

Not only did he save me $35, but this was a significant time in savings … not having to wait parts to replace the internal drive and repair time.

Your team is fantastic! Quick, friendly customer service, and very top professional advice.

As a retired Army veteran, Vietnam and 23 years Active Duty service, your commitment to and support of Veterans is very appreciated.

Also enjoy your radio show.

Thanks again for outstanding service!

Bob