By way of introduction I am a new customer of Computer Corner and want to share my experiences.
From my first visit to your business, and throughout several trips thereafter, each and every time I was greeted by employees who enthusiastically cared about me “the customer”. They were a joy to work with each time I encountered them.
Because I was having difficulty when my computer was returned to my office, it necessitated a site visit from your technician. Suffice it to say, he not only was patient with my lack of computer knowledge; an excellent listener; a calming influence; proceeded in accomplishing the tasks at hand in a most pleasant and professional manner; and, left me with a positive and confident impression that he was sincerely and genuinely interested in customer satisfaction. In fact, in the near future (after work-related constraints let up) I will call and request him to install my newly purchased laptop at my home.
Additionally, in December I took the Windows 10 Introductory course with your instructor and had a three hour one-on-one session with him last Friday. He, too, was very patient, positive, and knowledgeable in his instruction. Thanks to him, as I become more familiar and comfortable with Windows 10, there will be no hesitation to request additional lessons. He was delightful to work with and actually “educated” me in not being afraid of the computer. Toward the end of my class I was enjoying and looking forward to cultivating my curiosity in this learning process.
In this day and age, it is rare to experience a business such as yours; filled with employees who demonstrate respect and pride with their smiles and attentiveness for all who pass through your doors.
From a trusting and appreciative customer,