These guys are awesome…

These guys are awesome! I had a swollen battery on my Mac and stopped by 4 places (including Apple and Best Buy) to get help. I got none (was told there was nothing they can do). I came to this place and the guys helped me removed the back panel, properly removed and disposed/recycled the battery, and gave me lots of helpful tips for finding and replacing the battery. They were efficient, professional, and super friendly. They didn’t try to sell me anything or pressured me into using their services. They also didn’t withhold any information that could help me to replace the battery effectively on my own. Truly decent people who know what they’re doing and just want to help.

Yen P.

I want to extend…

I want to extend my heartfelt thank you. I was stuck in a digital abyss with Comcast. After hours of working with them over the phone to no avail, I insisted in having service come to my home. Again, hours later and a replaced router/modem, I was left with dismal performance. I stopped into your store which resulted in your technician coming to our home. He fixed my wireless which was running at 2 (mega bytes) and brought it up to 77. I am sane again and my husband is no longer hiding from my rage. Not only did your technician fix my system, but when he was leaving I asked him if he knew anyone who could help us set up our sound and entertainment systems. He said he could and we scheduled another visit. Last night we watched a movie and my husband has music again! Thank you, thank you, thank you!

What’s the Buzz? Mining Rigs!

A mining rig is a computer system used for mining crypto currency such as Bitcoin or Ethereum. The rig might be a dedicated miner, built and operated exclusively for mining or it could be a computer that is utilized for other purposes, too.

My personal computer is used all day long for work, and at night it works for me earning Ethereum – it’s a part-time mining rig. We also have mining rigs at Computer Corner that are dedicated to mining 24×7.

Essentially when you own a mining rig, you are participating in a process in which you allow internet transactions to be conducted through your computer. There is no middleman, such as a bank or a credit card company. Your computer is essentially that middleman and you earn the associated transaction fee in crypto currency.

Mining rigs are all the rage right now because in January of 2017 Bitcoin was $970. As of Friday January 12th 2018 Bitcoin was at $13,461.54. I could kick myself for not acquiring bitcoin in January of 2017, since that $900 investment would now be worth $13k. Ethereum in January of 2017 was $9 per unit and now it’s at $1,332.50.

Earning Bitcoin or Ethereum today is like investing in a good stock. Like the stock market though, there is always risk. You also need to be sure to build one with the right components and tweaks, to insure the least amount of power usage (yes they use a LOT of power and create a lot of heat as well).

What makes a good mining rig?

  • The Graphics Processing Unit – or GPU – the graphics card with 11Gb or so dedicated memory per card. (Yes, 11Gb – that’s not a typo). A serious mining rig might have 6 or 8 of these at about $1,000 each. (Not to be confused with the CPU, which is the Central Processing Unit or Processor Chip).
  • The Power Supply – 1500 Watts or more. These could run around $500 or more.
  • Extra Cooling Fans
  • And a full-time rig is typically housed in a horizontal chassis or frame that would contain 6 or 8 GPU’s.

The steep investment in the hardware is not for everyone and it takes a skilled, technically inclined individual to build one. That’s my husband Joe, and building mining rigs for people is now a passion of his! It also takes a while to recoup your investment and there are no guarantees about the future (are there ever)?

There are Crypto currency user groups and mining user groups right here in Albuquerque, too. There are even mining “farms” springing up in various locations – buildings that house numerous mining rigs.

Customer for life!

Hello Ms Petranovich,

I wanted to let you know that I am now a Computer Corner customer for life!

I had a great experience working with the employees at Computer Corner. They were helpful and, equally important, they were kind to me when I was feeling pretty bad about what was going on with my computer.

They helped helped me and offered advice when I showed up late one night with a laptop that had just had a hard drive crash.

They were able to get all my personal files off this non-correctly functioning hard drive. (Dell had told me that there was no hope and that my files were lost.)

They also wiped the drive for me because I was worried about sending Dell the hard drive with my entire life on it.

Every employee I met was extremely professional but also kind and truly listened to what I was worrying about. They also took the time to explain everything to me, which I appreciate.

I am thankful for the help that I received and wanted you to know how terrific your employees are.

Sincerely,
Gina R.

Customer Service

Dear Ms. Petranovich:

This correspondence is in reference to my recent experience with one of your employees.

In December 2017 I purchased a new computer from your company to replace an older Equus PC. I also chose to have your company deliver and install the new computer-a decision that I would be very glad I made.

Your technician delivered and installed the computer- an upgrade- per the arranged date. Following the initial installation, there was some issues that I was experiencing that I could not resolve. After contacting him, we agreed upon a time where he would return to address my concerns. I was a bit concerned and somewhat frustrated but he assured me that he would resolve any problems that I was experiencing. On Friday, January 5, 2018 he returned and had the computer working perfectly. He additionally answered my numerous questions and concerns with knowledgeable patience.

Customer service is sadly lacking in so many areas of our lives; these include both public and private sectors. It was so gratifying to experience the high level of customer service that he provided to me. There were many companies where I could have purchased my computer. Since I had previously bought one from Computer Corner I chose to replace it from your company. I am very satisfied with the new computer but more importantly it was a pleasure to deal with such an experienced and compassionate employee as Mr. Nimitz. He is truly an asset to your organization. I am a satisfied, albeit somewhat ‘small’ returning customer.

Sincerely,
Jeff S.

I’m a new customer

By way of introduction I am a new customer of Computer Corner and want to share my experiences.

From my first visit to your business, and throughout several trips thereafter, each and every time I was greeted by employees who enthusiastically cared about me “the customer”. They were a joy to work with each time I encountered them.

Because I was having difficulty when my computer was returned to my office, it necessitated a site visit from your technician. Suffice it to say, he not only was patient with my lack of computer knowledge; an excellent listener; a calming influence; proceeded in accomplishing the tasks at hand in a most pleasant and professional manner; and, left me with a positive and confident impression that he was sincerely and genuinely interested in customer satisfaction. In fact, in the near future (after work-related constraints let up) I will call and request him to install my newly purchased laptop at my home.

Additionally, in December I took the Windows 10 Introductory course with your instructor and had a three hour one-on-one session with him last Friday. He, too, was very patient, positive, and knowledgeable in his instruction. Thanks to him, as I become more familiar and comfortable with Windows 10, there will be no hesitation to request additional lessons. He was delightful to work with and actually “educated” me in not being afraid of the computer. Toward the end of my class I was enjoying and looking forward to cultivating my curiosity in this learning process.

In this day and age, it is rare to experience a business such as yours; filled with employees who demonstrate respect and pride with their smiles and attentiveness for all who pass through your doors.

From a trusting and appreciative customer,

Jeanne R.

Resolutions for Happy Computing in 2019

We all make ‘em. (Or at least the most optimistic of us do). Resolutions for the New Year. Let’s face, it they’re hard to keep. Here’s some that are not so hard to keep and that will make your computing lives a bit better.

1. Always back up the data on your hard drive and learn how to restore it, in case of an emergency. Please read my “Back it up, Buddy” blog for more detail.

2. Change your passwords in any banking or financial site at least once a month and never keep them written down next to your computer, or worse yet, stored on your computer. Please listen to the Computer Corner Radio show Pod Cast from October 23rd about safe passwords. http://compcorner.com/radio-shows/

3. Keep your anti-virus, spyware and malware software up-to-date and set it to perform updates automatically. Please read my blog on the Tremendous Trio of software products (Kaspersky, Hit-Man Pro and Malwarebytes) that I we recommend. These are great products to have, but unlike your anti-virus, you will need to initiate and run Hit-Man Pro and Malwarebytes or set them to run periodically. Use them frequently to scan your hard drive(s). I scan daily.

4. No matter how enticing the supposed “news article” about what stars looked like “then and now” is, or how this one little trick will fix all your wrinkles, don’t click on the links. This is where a great deal of your malware will come from.

5. Don’t click on any links or “pop-ups” from the supposed “Windows Corporation” (or Microsoft or ANY company) that tells you your computer has been infected. Even the links from trusted news sites may be full of tracking cookies and malware. We no longer support the belief of President Ronald Reagan that you should, “Trust, but verify”. We prefer this quote from Fox Mulder of the X-Files, “Trust No One”. FYI, there is no computer company called the Windows Corporation…. Unless they are selling the double-paned type.

6. Be sure your computer, monitor and printer are plugged in to a GOOD surge protector. The kind that costs $9 is probably not going to do the trick. Over time damage can occur from fluctuating power, as well as from full power outages and lightning strikes. Don’t take the risk. APC and Tripp Lite are good brands to purchase.

Happy Computing!
Carole