Customer for life!

I brought my computer in this past week, and I met a Service Technician that was great. Throughout the week he kept me informed as to the progress of the repairs and problems with my computer, and was extremely helpful through the whole process. It is rare in this day and age that an employee treats customers as respectful and as kind as he has. I will definitely be a customer for life.

Peggy A.

How to Bring New Life to Your Old Computer

If your computer is 3 to 5 years old, and you’re not ready to buy a new one, this blog’s for you.

Back up your data before you do anything else!

Then, start with an assessment of what you have.  If you didn’t make any upgrades to the original system, you can Google the part number of the unit “Specs for HP 5LA11UT#ABA” for example.

  • What type and size of hard drive does it have?
  • How much memory does it have?
  • What is the processor type and speed?
  • What operating system are you using?

If you have an Intel i3, i5 or i7 processor, your system may qualify for the fountain of youth.  If you have a Pentium or AMD processor, you may want to start saving for that new computer…. but there are still a few things you can do to optimize your system’s performance.

All computers will benefit from some basic computer maintenance tips.   Please see my blog about that!  Maintenance Blog   Defragmenting your hard drive, cleaning up temp files, deleting files you no longer need are just the tip of the iceberg, so please read that blog and follow those steps first.

The computer component most prone to failure is the hard drive.  If your computer is 3 to 5 years old you may have a SATA, mechanical-type hard drive.  This is a drive with moving parts, that takes a while to boot up, read to and write to files, and because of those moving parts, it’s more prone to failure.

Consider upgrading to a new Solid State Drive or SSD.   This uses technology on a chip to store data.  It boots up and stores data extremely fast.  Don’t forget to back up your entire drive first or have your local computer store do a data transfer to the new drive.

If you are running Windows 10 (or for that matter, Windows 7) and only have 4GB of Memory, you should upgrade to 8GB if your machine can expand.   Many people who bought systems with Windows 7 took advantage of the free Windows 10 upgrade but it requires most of 4GB of RAM just to function.  Buying and installing RAM is tricky.  There are many types and speeds of RAM (DDR2, DDR3, DDR4, buffered, unbuffered, ECC, non-ECC, 204-Pin, 260-Pin, PCL-12800 and many more) and your motherboard will take a specific type; best to let an expert assist with this this too!

Performing computer software maintenance and (assuming your computer is upgradable), upgrading to an SSD and additional RAM, can give your computer a new life.

Computer Maintenance Tips

General Maintenance Tips for Your Computer.

These would apply to PC’s or MAC’s; laptops or desktops and we’d like to recommend you do this once a week.

First let’s talk about the products that you’ll be using.

Kaspersky Anti-Virus Software.  Malware Bytes – which is an anti-malware program which you can download and run on demand or purchase a subscription.

Hitman Pro, which works well with your anti-virus and malware bytes. We use it to catch anything that slips past your anti-virus, and it’s necessary because we computer users have a habit of clicking where we shouldn’t, downloading a file we shouldn’t or opening an e-mail we shouldn’t.

Not only that but when a new virus is introduced on the world wide web, at that moment there is no code written to block it. The anti-virus publishers get to work writing code to block the new virus, but in the interim you could be vulnerable to a virus or a hack.

And if you’re a MAC user and think you don’t need anti-virus or malware protection, you would be potentially disastrously incorrect. Some of the biggest hacking incidents involve Apple users, including iPhones.

CCleaner is another program you can download and run, we use this to clean up temporary files and registry issues, that can slow your computer down and take up your resources like hard drive space.

Let’s start with Kaspersky Anti-virus software – we recommend this over other anti-virus programs because we believe it does a good job and doesn’t bog your system down like some other anti-virus programs.

We recommend that you run Kaspersky manually at least once a week, doing a complete scan of all your drives.

Then run Malware bytes to get rid of cookies and ad tracking. Then run Hitman pro to root out anything that has slipped past your anti-virus, as reminder, these usually slip through because we’ve clicked on something we shouldn’t have – it might not even look like a threat, in fact it might be a website or e-mail message imitating a bank, the IRS or the post office.

After Kaspersky, Malware Bytes and Hitman pro, we recommend that you run CCleaner, as we said before this will clean up temporary files and registry issues, but you don’t want to stop there.

Then, you can finish by clicking on MY PC, right clicking on my boot drive, and going down to properties and running disk cleanup. I know that you might think that CCleaner did all this, but you will discover that there are still some temporary files to be removed.


The very last step should be making sure all the Windows updates are current by going down to the search box on the taskbar and typing “Windows Update” or “check for updates” which will bring you to the Windows Update screen where you should find a notification as to whether you’re up to date, and if not you can initiate a check for updates from Windows.

You’ll especially want to run these programs if you feel like somethings wrong with your computer – maybe it’s running slowly or shutting down or you just get that feeling that something’s not quite right.

If your computer is running slowly and you’ve already run Kaspersky, Malwarebytes, Hitman Pro and CCleaner, you also may want to see if your computer is running out of hard drive space.

To do that go to the File Explorer, This PC and right click on the boot drive (normally the C: drive) this is the same place that Joe sent you earlier in our talk here, there you will see a donut graphic of how much space on your drive is used and how much is free.

The general rule of thumb is that you should have 15% of the total capacity free is you have a mechanical hard drive and between 10% and 25% free if you have an

That amount of free space is needed if you decide to optimize the drive by clicking on the tools tab and selecting “optimize”, which will manually defragment the drive for greater efficiency in file retrieval.