top of page

Search Results

167 items found for ""

  • Protect your company's digital fortress!

    Let Computer Corner help you learn the best way to securely share access to passwords with your employees, ensuring top-notch security. Breached or stolen passwords are the bane of any organization’s cybersecurity. Passwords cause over 80% of data breaches. Hackers get in using stolen, weak, or reused (and easily breached) passwords. But passwords are a part of life. Technologies like biometrics or passkeys haven’t yet replaced them. We use them for websites, apps, and more. So, companies need a secure way to share passwords with employees. As well as help them manage those passwords more effectively. Cybersecurity threats are rampant and safeguarding sensitive information has never been more critical. Properly managing passwords securely is a top priority. At the same time, employees deal with more passwords than ever. LastPass estimates that people have an average of 191 work passwords. Since you can’t get around passwords, how do you share them with employees safely? One solution that has gained popularity in recent years is using password managers. Let Computer Corner help you explore the benefits of password managers next. We'll also delve into why it's one of the most secure ways to share passwords with employees. Why Use a Business Password Management App? Password managers give you a secure digital vault for safeguarding passwords. The business versions have setups for separating work and personal passwords. They also have special administrative functions so companies never lose a critical password. Here are some of the reasons to consider getting a password manager for better data security. Centralized Password Management A primary advantage of password managers is their ability to centralize password management. They keep employees from using weak, repetitive passwords. And from storing them in vulnerable places. Instead, a password manager stores all passwords in an encrypted vault. This centralized enhances security. It also streamlines the process of sharing passwords securely within a team. End-to-End Encryption Leading password managers use robust encryption techniques to protect sensitive data. End-to-end encryption scrambles passwords. It turns them into unreadable text when stored and transmitted. This makes it nearly impossible for unauthorized users to access the information. When sharing passwords with employees, encryption provides an extra layer of security. It helps ensure that the data remains confidential even during transmission. Secure Password Sharing Features Password managers often come with secure password-sharing features. They allow administrators to share passwords with team members. And to do this without revealing the actual password. Instead, employees can access the required credentials without seeing the characters. This ensures that employees do not have direct access to sensitive information. This feature is particularly useful when onboarding new team members. As well as when collaborating on projects that require access to specific accounts. Multi-Factor Authentication (MFA) Many password managers support multi-factor authentication. This adds an extra and important layer of security. MFA requires two or more forms of verification before accessing an account. MFA significantly reduces the risk of unauthorized access. According to Microsoft, it lowers the risk by 99.9%. This makes it an essential feature for businesses looking to enhance password security. Especially when sharing sensitive information with employees. Password Generation and Complexity Password managers often come with built-in password generators. They create strong, complex passwords that are difficult to crack. When sharing passwords with employees, employers can use these generated passwords. They ensure that employees are using strong, unique passwords for each account. This eliminates the common practice of using weak passwords. As well as reusing passwords across many accounts. This feature mitigates the risk of security breaches. Audit Trails and Activity Monitoring Monitoring is a valuable feature offered by many password managers. It provides the ability to track user activity and access history. Admins can track who accessed which passwords and when. This provides transparency and accountability within the organization. This audit trail helps in identifying any suspicious activities. It also allows companies to take prompt action. This ensures the security of the shared passwords. Secure Sharing with Third Parties Password managers offer secure methods for sharing credentials with third-party collaborators or contractors. Companies can grant these external parties limited access to specific passwords. They can do this without compromising security. This functionality is particularly useful for businesses. Especially those working with external agencies or freelancers on various projects. It keeps control of the passwords within the organization. You also never have to worry about losing a password when the only employee who knows it leaves. Ready to Try a Password Manager at Your Office? Password managers offer a secure and convenient way to share passwords with employees. They’re an indispensable tool for businesses aiming to enhance their cybersecurity posture. By adopting password managers, businesses can protect their sensitive information. They also promote a culture of security awareness among employees. Investing in password management solutions is a proactive step toward safeguarding valuable data. Need help securing a password manager? Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • Cybersecurity is a chess game.

    Let Computer Corner in Albuquerque help you plan your moves ahead with Left of Boom strategies to prevent attacks, and have robust Right of Boom protocols to respond effectively. Find out how you can harmonize both areas of your strategy. In the pulsating digital landscape, every click and keystroke echoes through cyberspace. The battle for data security rages on. Businesses stand as both guardians and targets. Unseen adversaries covet their digital assets. To navigate this treacherous terrain takes a two-pronged approach. Businesses must arm themselves with a sophisticated arsenal of cybersecurity strategies. On one side, the vigilant guards of prevention (Left of Boom). On the other, the resilient bulwarks of recovery (Right of Boom). Together, these strategies form the linchpin of a comprehensive defense. They help ensure that businesses can repel attacks. And also rise stronger from the ashes if breached. In this blog post, we’ll explain how to organize your cybersecurity approach into Left and Right of Boom. What Do “Left of Boom” and “Right of Boom” Mean? In the realm of cybersecurity, "Left of Boom" and "Right of Boom" are strategic terms. They delineate the proactive and reactive approaches to dealing with cyber threats. "Left of Boom" refers to preemptive measures and preventative strategies. These are things implemented to safeguard against potential security breaches. It encompasses actions aimed at preventing cyber incidents before they occur. "Right of Boom" pertains to the post-breach recovery strategies. Companies use these after a security incident has taken place. This phase involves activities like incident response planning and data backup. Together, these terms form a comprehensive cybersecurity strategy. They cover both prevention and recovery aspects. The goal is to enhance an organization's resilience against cyber threats. Left of Boom: Prevention Strategies User Education and Awareness One of the foundational elements of Left of Boom is employee cybersecurity education. Regular training sessions can empower staff. They help them identify phishing emails. As well as recognize social engineering attempts and adopt secure online behaviors. An informed workforce becomes a strong line of defense against potential threats. Employee training reduces the risk of falling for a phishing attack by 75%. Robust Access Control and Authentication Implementing strict access control measures reduces the risk of a breach. It helps ensure employees only have access to the tools necessary for their roles. Access control tactics include: Least privilege access Multifactor authentication (MFA) Contextual access Single Sign-on (SSO) solutions Regular Software Updates and Patch Management Outdated software is a common vulnerability exploited by cybercriminals. Left of Boom strategies include ensuring all software is regularly updated. They should have the latest security patches. Automated patch management tools can streamline this process. They reduce the window of vulnerability. Network Security and Firewalls Firewalls act as the first line of defense against external threats. Install robust firewalls and intrusion detection/prevention systems. They can help track network traffic and identify suspicious activities. Additionally, they help block unauthorized access attempts. Secure network configurations are essential to prevent unauthorized access to sensitive data. Regular Security Audits and Vulnerability Assessments Conduct regular security audits and vulnerability assessments. This helps to identify potential weaknesses in your systems. By proactively addressing these vulnerabilities, organizations can reduce risk. They can reduce the chance of exploitation by cybercriminals. Penetration testing can also simulate real-world cyber-attacks. This allows businesses to evaluate their security posture effectively. Right of Boom: Recovery Strategies Incident Response Plan Having a well-defined incident response plan in place is crucial. This plan should outline the steps to take in the event of a security breach. It should include things like: Communication protocols Containment procedures Steps for recovery IT contact numbers Regularly test and update your incident response plan. This ensures it remains effective and relevant. Data Backup and Disaster Recovery Regularly backing up data is a vital component of Right of Boom. Another critical component is having a robust disaster recovery plan. Automated backup systems can ensure that critical data is regularly backed up. As well as making sure it can be quickly restored in the event of a breach. A disaster recovery plan allows businesses to resume operations swiftly after an incident. Forensic Analysis and Learning After a security breach, conduct a thorough forensic analysis. It’s essential to understand the nature of the attack. As well as the extent of the damage, and the vulnerabilities exploited. Learning from these incidents enables organizations to strengthen their security posture further. This makes it harder for similar attacks to succeed in the future. Legal and Regulatory Compliance Navigating the legal and regulatory landscape after a security breach is important. Organizations must follow data breach notification laws and regulations. Timely and transparent communication with affected parties is essential. It's vital to maintaining trust and credibility. Get Help with a Strong 2-pronged Cybersecurity Strategy Using Left and Right of Boom strategies can improve your security stance. These terms help you consider both important aspects of a strong defense. If you’d like some help getting started, contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • Innovation knows no bounds at IFA!

    Witness the magic of technology unfold with the most groundbreaking smart gadgets, and learn the cool stuff coming to redefine your lifestyle. Every year, tech enthusiasts eagerly anticipate Europe's most prominent technology trade show. It’s the Internationale Funkausstellung Berlin, or simply IFA. This is a showcase of the latest and greatest innovations in consumer electronics. The show includes everything from cutting-edge smartphones to futuristic smart home gadgets. IFA never fails to impress. Let’s take a closer look at some of the coolest smart gadgets unveiled at IFA. As well as explore how they are shaping the future of technology. Samsung's JetBot 90 AI+ One of the most eye-catching exhibits at IFA was Samsung's JetBot 90 AI+. This intelligent robot vacuum cleaner takes smart cleaning to a whole new level. It uses advanced AI and sensors to navigate your home efficiently. It avoids obstacles and adjusts its cleaning patterns based on the room's layout. It has powerful cleaning capabilities and a large dustbin. It's an impressive addition to the world of home automation. Spatial Reality Display Sony introduced its Spatial Reality Display, which is nothing short of mind-blowing. This 3D display creates realistic, high-resolution 3D objects. They seemingly float in the air. It's a game-changer for professionals in industries like design, architecture, and gaming. The technology has the potential to revolutionize how we interact with digital content. Philips Hue Gradient Lightstrip Philips expanded its Hue smart lighting range with the Gradient Lightstrip. This one is unlike traditional light strips. It features several colors that can synchronize with your TV screen. This creates an immersive ambient lighting experience. It can enhance your movie and gaming nights. It's a fantastic example of how smart lighting can transform your living space. Bose QuietComfort 45 Headphones Bose introduced the QuietComfort 45 headphones at IFA. They deliver the signature noise-canceling technology that Bose is known for. These wireless headphones are comfortable for long listening sessions. They also offer exceptional sound quality and improved noise cancellation. They are a must-have for music lovers and frequent travelers. LG's Rollable OLED TV LG unveiled its rollable OLED TV. It's a marvel of engineering that can magically disappear when you don't need it. With the press of a button, the TV screen rolls up and disappears into its base. It saves space and offers a sleek, minimalist look when not in use. This innovation heralds a new era of flexible displays. It also opens up exciting possibilities for interior design. When you're ready to watch, it unrolls to provide a stunning 4K OLED display. It's a glimpse into the future of flexible display technology. As well as how it can revolutionize home entertainment. Braun's MultiQuick 9 Hand Blender with ActiveBlade Technology Smart gadgets aren't limited to entertainment and convenience. They extend to the kitchen as well. An example is Braun's MultiQuick 9 Hand Blender with ActiveBlade Technology. It caught the attention of culinary enthusiasts. Its unique blade design ensures more effective blending and chopping. It can make meal preparation faster and easier. Bosch’s Virtual Visor Bosch showcased its Virtual Visor, a revolutionary upgrade to the traditional car visor. The visor uses AI and a transparent LCD panel. It blocks out the sun's glare without obstructing your view. It selectively darkens only the sections of the visor where glare is present. This provides enhanced visibility and safety while driving. This innovation promises a more comfortable and safer driving experience for all. TCL Wearable Display TCL showcased a wearable display that offers a personal cinematic experience. These glasses provide an immersive viewing experience with a large virtual screen. On a long flight or want to enjoy a private movie night? These wearable displays are a game-changer. Samsung’s SmartThings Hub At IFA, Samsung showcased its SmartThings Hub. This is an intelligent central hub. It connects and controls all your smart devices seamlessly. It acts as the brain of your smart home. And allows you to manage lighting, security, climate, and more. Its integration capabilities make it a standout choice. It will be of interest to anyone looking to build a truly connected home. Withings’ Sleep Tracking Mat Withings introduced its Sleep Tracking Mat. It’s a smart device that slips under your mattress. It monitors your sleep patterns, heart rate, and snoring. The gadget provides detailed insights into your sleep quality. It helps you understand your sleep habits better. As well as make adjustments for a more restful night. It's a valuable tool for anyone looking to focus on their health and well-being. Let Us Help You Gear Up for the Future Smart gadgets are evolving. We’ve seen everything from intelligent home automation to innovative car accessories. These devices are shaping the future of how we live, work, and play. Gear up for the future—because it's arriving faster than we ever imagined. Give us a call today to schedule a chat about leveraging smart tech at home or work. Article used with permission from The Technology Press.

  • Smart choices for a smarter home!

    Let Computer Corner help you learn how to select devices that enhance your daily routines while being cautious of overly complex systems. Your home, your rules, your smart tech! In the age of smart living, our homes are becoming increasingly intelligent. They’re designed to cater to our every need. Smart gadgets are transforming how we turn on the lights, home security, and more. They even help us feed our pets from afar. But with the rapid evolution of this technology, it's crucial to make informed choices. To know what to adopt and what to avoid. Every smart technology isn’t as helpful as another. You also must be careful of things like security and oversharing. Some devices will spread your data far and wide without your realization. Here are some tips from Computer Corner in Albuquerque on what smart home tech to adopt and to avoid. Tips to Make Better Smart Home Device Choices Adopt: Smart Lighting Systems Smart lighting systems have proven to be both energy-efficient and convenient. They allow you to control the ambiance of your home. As well as schedule lights to go on and off. You can even change colors to match your mood. These systems offer seamless integration with voice assistants. There are also many brands to choose from. Smart lights can enhance your home's aesthetic and energy efficiency. Avoid: Cheap, Unbranded Smart Devices There is a definite allure to low-cost smart devices. Yet these unbranded alternatives often compromise on security and functionality. You have to ask yourself, “Why are they so cheap?” They may also be selling your data. And who reads those long user acceptance policies? You risk a lot by choosing a cheaper, unbranded device. Investing in reputable brands ensures several benefits. Including: Regular updates Security patches Compatibility with other smart home devices Long-term support Cutting corners on unknown brands may end up being costly. This is true for both security and performance. Adopt: Smart Thermostats Smart thermostats, like Nest and ecobee, learn your habits. They adjust your home's temperature accordingly. They contribute significantly to energy savings. They do this by optimizing heating and cooling based on occupancy patterns. There is also the convenience of using smartphone apps and voice control. These devices offer convenient climate management while reducing utility bills. Avoid: Overcomplicating Security Systems Robust security systems are essential. But overcomplicating them with unnecessary gadgets may lead to confusion and inefficiency. The more devices you add to a security system, the more exposure for your network. Focus on key elements like smart locks, security cameras, and motion sensors. Opt for systems that offer user-friendly interfaces. Look for straightforward operation. You want to ensure effective home security without unnecessary complexities. Adopt: Smart Home Hubs Smart home hubs are popular. Brands such as Amazon Echo and Google Nest Hub serve as the central smart command centers. They give you one place to manage all your smart devices. These hubs enable seamless communication between various devices. As well as simplify control through voice commands or smartphone apps. Investing in a compatible hub ensures a harmonious smart home experience. Avoid: Ignoring Privacy Concerns The convenience of smart home tech should not come at the expense of your privacy. Be cautious about devices that constantly record audio or video. Especially if done without clear user consent. Regularly review privacy settings. Limit data collection. Choose devices from reputable companies that focus on user privacy and data security. Be sure to watch for announcements about changes. For example, Amazon recently opted users in automatically to Amazon Sidewalk. This is a shared neighborhood Wi-Fi. Unless you were aware, you may have known to opt out if you wanted. Adopt: Smart Home Security Cameras Smart security cameras provide real-time monitoring and remote access. They also enhance the safety of your home. Look for cameras with features like motion detection, two-way audio, and cloud storage. Many brands offer reliable, user-friendly security camera systems. These help you keep an eye on your property and keep your family safe. Avoid: Impulse Buying Without Research The excitement of new gadgets can lead to impulse purchases. Before buying any smart home device, conduct thorough research. Read reviews and compare features. Also, assess compatibility with your existing devices. Take the time to check out a device before buying. This helps ensure that you make informed decisions tailored to your smart home’s needs. Keep Your Smart Home Efficient & Secure Smart home technology is rapidly multiplying. Our homes now look like something from Back to the Future II or The Jetsons. A well-informed choice today can pave the way for a smarter and safer home tomorrow. We’d love to help you keep your smart home efficient and secure. Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • Small businesses, big ideas!

    Boost creativity and efficiency with generative AI. From graphics creation to customer engagement, Computer Corner is exploring 9 smart ways to incorporate this transformative technology into your business. There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365, Salesforce, and others. Many people are still concerned about where AI will go. But there is no denying that it makes certain work more efficient. It can generate custom images on demand. Or write a company device policy draft in seconds. Staying ahead of the curve often means embracing cutting-edge technologies. Even if you’re a little wary about what the future holds. Generative Artificial Intelligence (GenAI) is unique from the AI of a few years back. It can create, innovate, and optimize. These functions have become a game-changer for businesses of all sizes. Leveraging Generative AI, small businesses can unlock a world of possibilities. This includes everything from enhancing customer experiences to streamlining operations. Have you felt bombarded with AI tool options? Unsure where to begin with leveraging it for your business? Let Computer Corner help you explore some smart and practical ways to incorporate GenAI. 1. Personalized Customer Experiences Generative AI algorithms can analyze customer data and preferences. Using these, it can create personalized experiences. 48% of customers expect specialized treatment for being loyal to a company. Some of the ways AI can help you improve customer experience include: Tailored product recommendations Customized marketing messages Custom coupons Proactive engagement These things help small businesses enhance customer satisfaction, fostering brand loyalty. 2. Presentations & Graphics Creation Generating a great sales presentation can be time-consuming. AI tools can automate this process. Microsoft Copilot is one of these. It can take meeting notes and prompts and create a presentation. Including images! Have you ever had trouble finding a promotional image? Tell Bing’s new AI tool what you need. You’ll get several options, tailored to your description. AI-driven platforms can produce relevant and engaging graphics. This frees up valuable time and saves money for business owners. 3. Chatbots for Customer Support AI-powered chatbots on websites and social media platforms are becoming commonplace. This is because they enable small businesses to provide instant customer support. Which is exactly what people expect these days. These chatbots can handle frequently asked questions. They can also assist with product inquiries and customer transactions. They help small companies provide round-the-clock help for customers. But without having to pay for extra staff hours. 4. Data Analysis and Insights Generative AI can process vast datasets to extract meaningful insights. Small businesses can use AI algorithms to analyze important data. Such as: Market trends Customer behavior Operational data These insights can inform strategic decision-making. Which helps businesses refine their offerings and marketing strategies. 5. Product Design and Prototyping AI in product design process allows businesses to explore many design variations rapidly. AI algorithms can generate prototypes and simulations. They do this based on specified parameters. This enables small businesses to visualize products before investing in physical prototypes. 6. Supply Chain Optimization AI can optimize supply chain operations. It can predict demand, identify inefficiencies, and suggest inventory levels. It takes away the human error component. As well as fees up teams from tedious administrative work. Small businesses can reduce costs and improve efficiency. AI automates a lot of the supply process. This helps ensure products are readily available when customers need them. 7. Dynamic Pricing Strategies AI-driven pricing algorithms can help companies make better pricing decisions. Pricing your products and services can be tricky. You don’t want to go too low or too high. AI helps businesses quickly analyze: Market trends Competitor pricing Customer behavior These data insights help companies optimize pricing strategies. Small businesses can also dynamically adjust prices based on demand. This maximizes profits while remaining competitive in the market. 8. Human Resources and Recruitment Generative AI can streamline the recruitment process. The hiring process includes a lot of work reviewing resumes. Many candidates don’t make the interview stage. AI can help by analyzing resumes and screening candidates for you. It can even help with conducting initial interviews. Small businesses can find the best talent to drive their growth faster. 9. Predictive Maintenance Downtime on a production line is costly. Proactive maintenance is vital. It’s another area where Generative AI can help. The technology can predict maintenance needs based on data analysis. It helps businesses avoid costly downtimes. It proactively addresses maintenance requirements. As well as helps to ensure smooth operations. Unsure How to Get Started with AI at Your Business? Generative AI opens a world of opportunities for small businesses. It can also add to the complexity of a technology infrastructure. We can help you use it effectively and affordably. Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • Windows 11 just got even better!

    Let Computer Corner help you discover 7 game-changing features in the fall update, designed to boost productivity and elevate user experience. In a world where technology constantly evolves, Microsoft stands at the forefront. It continues to pioneer innovations. Innovations that transform how we interact with our digital universe. The fall Windows 11 update is a testament to Microsoft's commitment to excellence. It’s more than just an upgrade. It's a leap into the future of computing. Microsoft touts it as “The most personal Windows 11 experience.” Let’s explore some of the great features that make this update so significant. Microsoft Copilot: Your Intelligent Partner in Creativity A standout feature of the fall Windows 11 update is Microsoft Copilot. This AI-driven marvel is like your personal PC assistant. Need help summarizing a web page? Want to change to dark mode, but forgot how? Looking for a quick custom image for a social media post? Microsoft Copilot can do all that and more. Copilot is seamlessly integrated into Windows 11. It offers real-time suggestions and turns ideas into reality with remarkable ease. Ask it what you need, and the AI engine gets to work. Updated Apps (Paint, Snipping Tool, Clipchamp & More) Have you ever wished that Windows’ Snipping Tool could do more? This update grants that wish. The Snipping Tool is just one of many to get an AI upgrade. Look for new capabilities in Paint, Clipchamp, and Photos. Get a unique image from inputting a text prompt and style. The Cocreator tool in Paint makes it easy to jumpstart your creativity. It will generate the image, then you can edit it in the same app. Microsoft Clipchamp is one of the easiest video creator tools out there. You can now just drag in your assets and clips. Then, click to have the AI engine work its magic to create a video for you. The new Clipchamp Auto Compose feature can: Recommend scenes Make edits Create a narrative based on your inputs Easy Data Migration with Windows Backup When you buy a new computer, moving data can be a pain. It can take hours to move your “pc life” between devices. And there’s always the risk you’ll miss something. The new Windows Backup feature makes moving between computers easier. You can choose backup options and folders. When ready to move, it’s a simple process. You can restore the new PC from another backed-up PC. Microsoft Edge: A Faster and More Secure Browsing Experience Microsoft Edge received significant enhancements. These focus on speed, responsiveness, and security. The Edge Secure Network feature offers more gigabytes. Microsoft increased user storage from 1GB to 5GB. This function encrypts your internet connection to secure data. Edge Secure Network has many features of a VPN. This is great for extra online security. It’s also helpful for companies trying to prevent breaches from clicks on phishing links. Save Energy & Battery Power A feature called Adaptive Dimming is another enhancement of this update. Your screen slowly dims if you’re no longer paying attention. This has the dual benefit of saving energy and helping you refocus. PC sensors power this feature as well as two others. So, it’s going to be more common with newer computers. The other two features that use sensors are: Wake on Approach Lock on Leave A More Personal Windows 11 Experience Beyond the technical innovations, this update brings more. Including a more personal touch to the user experience. Tailored to individual preferences, Windows 11 becomes an extension of the user's identity. This includes things like: Personalized themes Custom widgets Intelligent assistants Every interaction feels curated and intuitive. It makes for a truly personalized operating system. Other Cool Enhancements There’s a lot of excitement packed into Windows 11. Here are a few more new features you can explore. Copilot in Microsoft Shopping: Find what you need fast when shopping online. Bing will provide tailored recommendations based on your requests. Content Credentials: Add an invisible digital watermark to your AI-generated images in Bing. Cryptographic methods help you tag your work. Bing Chat Enterprise Updates: Boost work creativity and enjoy multimodal visual search. Find information using only images. DALL.E 3 Model from Open AI: Use the Image Creator in Bing and you’ll likely be impressed. It’s had an upgrade and uses the DALL.E 3 model to render images from text prompts. Harness the Power of Microsoft Products Microsoft is definitely a leader in work productivity tools. And it has been for a long time. If you’re still working like it was 2020, let us help you upgrade. Employees can be more efficient than ever with the right apps. Computer Corner has your back with Microsoft 365, Windows 11, and other solutions. Our experts will guide you, so you can gain an edge on the competition. Contact a Computer Corner Tech Advisor today. Article used with permission from The Technology Press.

  • Curious about Microsoft Sales Copilot?

    Join Computer Corner as we explore the ways it can revolutionize your sales strategy with AI-driven insights, empowering your team to close deals faster and smarter! The use of AI-driven processes is exploding. Every time you turn around, software has gotten more intelligent. Harnessing the power of AI and machine learning is crucial for staying competitive. Microsoft is a pioneer in the tech industry and this new AI era. It continues to lead the way with innovative solutions designed to empower businesses. One such innovation is Microsoft Sales Copilot. This is a tool poised to reshape the future of business. Next, we'll delve into what Microsoft Sales Copilot is. As well as how it is revolutionizing the world of sales and customer insights. The Birth of Microsoft Sales Copilot Microsoft Sales Copilot is the latest addition to the company's robust portfolio. It was officially introduced in July 2023. It represents a significant leap forward in leveraging AI and machine learning. It’s designed specifically to enhance sales processes and customer engagement. This groundbreaking tool is built on the foundation of Dynamics 365 Customer Insights. This is Microsoft's platform for unifying customer data and delivering actionable insights. The tool combines the capabilities of Customer Insights with AI-driven features. Sales Copilot offers sales teams a comprehensive and intelligent solution. Both for customer engagement and relationship management. What Can Microsoft Sales Copilot Do? Personalized Customer Insights Personalized customer insights is one of the core features of Microsoft Sales Copilot. It achieves this by leveraging AI and machine learning to analyze a wide range of data sources. This includes: Customer behavior Buying history Customer interactions By aggregating and processing this data, Sales Copilot saves salespeople time. It can provide sales professionals with a 360-degree view of their customers. As well as help them understand preferences, needs, and potential pain points. AI-Driven Recommendations Sales Copilot doesn't just stop at providing insights. It goes a step further by offering AI-driven recommendations. These recommendations guide sales teams in their interactions with customers. For example, the tool can suggest things like: The most appropriate communication channels Timing for follow-ups Tailored, client-specific content recommendations This level of personalization enables sales teams to engage with customers more effectively. Enhanced Collaboration Collaboration is a cornerstone of successful sales processes. Sales Copilot recognizes this by facilitating collaboration among team members. It provides a centralized platform where sales professionals can do things like: Share customer insights Discuss strategies Collaborate on deals This improves internal communication. It also ensures sales team alignment in the approach to engaging with customers. Predictive Analytics Predictive analytics is another powerful aspect of Microsoft Sales Copilot. The tool analyzes historical data and customer behavior patterns. This allows it to predict future customer actions and trends. This empowers sales teams to make informed decisions. As well as proactively address customer needs, rather than simply reacting to them. Seamless Integration Sales Copilot seamlessly integrates with other Microsoft tools and services. This creates a unified ecosystem. This integration allows for a smooth flow of data between applications. It eliminates the need for manual data entry, reducing the risk of errors. It also ensures the consolidation of all customer interactions and data. Having customer information in one place makes for easy access and analysis. Cloud Migration Program Besides Sales Copilot, Microsoft also introduced a new cloud migration program. This is in conjunction with Dynamics 365 Customer Insights. This program aims to simplify the process of migrating customer data to the cloud. The integration of Sales Copilot with this program further enhances its capabilities. It does this by providing access to a wealth of cloud-based data. How Does Sales Copilot Benefit Your Business? Microsoft Sales Copilot holds immense promise for businesses across various industries. It enables sales teams to work more intelligently and efficiently. The tool has the potential to drive revenue growth and enhance customer satisfaction. Here are some ways in which Sales Copilot can benefit your business. Improved Customer Engagement Personalized insights and AI-driven recommendations have many benefits. For one, they enable sales professionals to engage with customers more meaningfully. This can lead to higher conversion rates and increased customer loyalty. Streamlined Sales Processes The tool’s predictive analytics and collaboration features can streamline sales processes. It can make them more efficient and effective. This, in turn, can reduce the time and effort required to close deals. Data-Driven Decision-Making Sales Copilot provides access to a wealth of customer data and insights. This empowers businesses to make data-driven decisions. This can lead to better-targeted marketing campaigns, product development, and customer service strategies. Enhanced Competitive Advantage Businesses that leverage Sales Copilot can gain a competitive advantage. It helps them stay ahead of customer trends and needs. This can be particularly valuable in fast-paced and competitive industries. Scalability and Flexibility Microsoft's cloud-based solutions, including Sales Copilot, offer scalability and flexibility. This allows businesses to adapt to changing market conditions and customer demands. You Don’t Have to Face the AI Frenzy Alone AI and machine learning are transforming business tools rapidly. This can cause business owners to worry about falling behind competitors. You don’t have to figure this all out yourself. We can help. Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • Bits & Bytes November 2023

    We hope we can bring something positive to your day - as our way of saying thank you for supporting us.

  • Don't trust every "Windows Update" you encounter.

    Stay sharp, keep your defenses up, and let Computer Corner help you stay safe from ransomware attacks! Imagine you’re working away on your PC and see a Windows update prompt. Instead of ignoring it, you take action. After all, you want to keep your device safe. But when you install what you think is a legitimate update, you’re infected with ransomware. That’s the nightmare caused by an emerging cybersecurity threat. Cybercriminals are constantly devising new ways to infiltrate systems. They encrypt valuable data, leaving victims with difficult choices. Once ransomware infects your system, your PC is pretty useless. You either have to pay a ransom or get someone to remove the malware. As well as install a backup (if you have one!). One such variant that has emerged recently is the "Big Head" ransomware. It adds a new layer of deception by disguising itself as a Windows update. In this article, we'll explore the ins and outs of Big Head ransomware. Including its deceptive tactics. Computer Corner can help you better protect yourself from falling victim to such attacks. The Big Head Ransomware Deception Ransomware attacks have long been infamous for their ability to encrypt files. This renders them inaccessible to the victim until a ransom is paid to the attacker. In the case of Big Head ransomware, the attackers have taken their tactics to the next level. The attack masquerades as a Windows update. Big Head ransomware presents victims with a convincing and fake Windows update alert. Attackers design this fake alert to trick users. They think that their computer is undergoing a legitimate Windows update. The message may appear in a pop-up window or as a notification. The deception goes even further. The ransomware uses a forged Microsoft digital signature. This makes the fake update appear more authentic. This adds an extra layer of credibility to the malicious message. And makes it even more challenging for users to discern its true nature. The attack fools the victim into thinking it’s a legitimate Windows update. They then unknowingly download and execute the ransomware onto their system. From there, the ransomware proceeds to encrypt the victim's files. Victims see a message demanding a ransom payment in exchange for the decryption key. By 2031, it’s expected a ransomware attack will occur every 2 seconds. Protect Yourself from Big Head Ransomware & Similar Threats Cyber threats are becoming more sophisticated. It’s not just the good guys exploring the uses of ChatGPT. It's crucial to take proactive steps to protect your data and systems. Here are some strategies to safeguard yourself from ransomware attacks like Big Head. Keep Software and Systems Updated This one is tricky. Because updating your computer is a best practice for security. Yet, Big Head ransomware leverages the appearance of Windows updates. One way to be sure you’re installing a real update is to automate. Automate your Windows updates through your device or an IT provider (like us). This increases the chances of spotting a fake that pops up unexpectedly. Verify the Authenticity of Update Before installing any software update, verify its authenticity. Genuine Windows updates will come directly from Microsoft's official website. Or through your IT service provider or Windows Update settings. Be cautious of unsolicited update notifications. Especially those received via email or from unfamiliar sources. Verify the Authenticity of Update Before installing any software update, verify its authenticity. Genuine Windows updates will come directly from Microsoft's official website. Or through your IT service provider or Windows Update settings. Be cautious of unsolicited update notifications. Especially those received via email or from unfamiliar sources. Backup Your Data Regularly back up your important files. Use an external storage device or a secure cloud backup service. In the event of a ransomware attack, having backup copies is vital. Backups of your data can allow you to restore your files without paying a ransom. Use Robust Security Software Install reputable antivirus and anti-malware software on your computer. These programs can help detect and block ransomware threats. This helps prevent them infiltrating your system. Educate Yourself and Others Stay informed about the latest ransomware threats and tactics. Educate yourself and your colleagues or family members. Discuss the dangers of clicking on suspicious links. As well as downloading attachments from unknown sources. Use Email Security Measures Ransomware often spreads through phishing emails. Put in place robust email security measures. Be cautious about opening email attachments or clicking on links. Watch out for emails from unknown senders. Enable Firewall and Network Security Activate your computer's firewall. Use network security solutions to prevent unauthorized access to your network and devices. Disable Auto-Run Features Configure your computer to disable auto-run functionality for external drives. This can help prevent ransomware from spreading through infected USB drives. Be Wary of Pop-Up Alerts Exercise caution when encountering pop-up alerts. Especially those that ask you to download or install software. Verify the legitimacy of such alerts before taking any action. Keep an Eye on Your System Keep an eye on your computer's performance and any unusual activity. If you notice anything suspicious, investigate immediately. Suspicious PC activity can be: Unexpected system slowdowns File changes Missing files or folders Your PC’s processor “whirring” when you’re not doing anything Have a Response Plan In the unfortunate event of a ransomware attack, have a response plan in place. Know how to disconnect from the network. Report the incident to your IT department or a cybersecurity professional. Avoid paying the ransom if possible. Need a Cybersecurity Audit? Don’t leave unknown threats lurking in your system. A cybersecurity audit can shed light on your system vulnerabilities. It's an important proactive measure to ensure network security. Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • It's Not Just About Defense, It's About Prevention!

    Embrace "Secure-by-Design" cybersecurity practices to stop threats before they start and protect your digital world. Cybersecurity has become a critical foundation upon which many aspects of business rely. Whether you’re a large enterprise or small business, network security is a must. Cyberattacks can have long-term consequences. The frequency and sophistication of cyberattacks continue to increase. In 2022, IoT malware attacks saw a sobering 87% increase. Attack volume is also ramping up due to the use of AI. It’s essential to shift from a reactive to a proactive cybersecurity approach. One such approach that has gained prominence is "Secure by Design" practices. International partners have taken steps to address commonly exploited vulnerabilities. A recent advisory highlights Secure by Design principles. This collaborative effort underscores the global nature of the cybersecurity threat landscape. As well as the need for coordinated action to protect critical infrastructure. In this article, Computer Corner of Albuquerque will explore what it takes to put in place Secure by Design principles. And explain why they are paramount in today's cybersecurity landscape. Today’s Modern Cyberthreats Cybersecurity threats have evolved significantly over the years. Gone are the days when just installing an antivirus could protect your computer. Today, cybercriminals use highly sophisticated tactics. The potential impact of an attack goes far beyond the inconvenience of a virus. Modern cyber threats encompass a wide range of attacks, including: Ransomware: Malware that encrypts your data and demands a ransom for decryption. One of the costliest attacks for businesses. Phishing: Deceptive emails or messages that trick you into revealing sensitive information. Eighty-three percent of companies experience a phishing attack each year. Advanced Persistent Threats (APTs): Long-term cyberattacks aimed at stealing sensitive data. Zero-Day Exploits: Attacks that target vulnerabilities not yet known to software developers. IoT Vulnerabilities: Hackers exploit vulnerabilities in Internet of Things (IoT) devices to compromise networks. These evolving threats underscore the need for a proactive approach to cybersecurity. Instead of reacting to attacks after they occur, you want to prevent them from happening. What Is Secure by Design? Secure by Design is a modern cybersecurity approach. It integrates security measures into the very foundation of a system, app, or device. It does this from the start. It's about considering security as a fundamental aspect of the development process. Rather than including it as a feature later. How can businesses of all types translate this into their cybersecurity strategies? There are two key ways: When purchasing hardware or software, ask about Secure by Design. Does the supplier use these practices? If not, you may want to consider a different vendor. Incorporate Secure by Design principles into your own business. Such as when planning an infrastructure upgrade or customer service enhancement. Put cybersecurity at the center. Instead of adding it as an afterthought. Key principles of Secure by Design include: Risk Assessment: Identifying potential security risks and vulnerabilities early in the design phase. Standard Framework: Maintain consistency when applying security standards by following a framework. Such as CIS Critical Security Controls, HIPAA, or GDPR. Least Privilege: Limiting access to resources to only those who need it for their roles. Defense in Depth: Implementing many layers of security to protect against various threats. Regular Updates: Ensuring that security measures are continuously updated to address new threats. User Education: Educating users about security best practices and potential risks. Why Secure-by-Design Matters Understanding and implementing Secure by Design practices is crucial for several reasons: Proactive Security Traditional cybersecurity approaches are often reactive. This means they address security issues after they've occurred. Secure by Design builds security measures into the very foundation of a system. This minimizes vulnerabilities from the start. Cost Savings Addressing security issues after a system is in production can be costly. The same is true for trying to address them near the end of a project. By integrating security from the beginning, you can avoid these extra expenses. Regulatory Compliance Many industries are subject to strict regulatory requirements for data protection and cybersecurity. Secure by Design practices can help you meet these compliance standards more effectively. It reduces the risk of unknowns that end up costing you in fines and penalties. Reputation Management A security breach can severely damage your organization's reputation. Implementing Secure by Design practices demonstrates your commitment to protecting user data. It can also enhance trust among customers and stakeholders. Future-Proofing Cyber threats continue to evolve. Secure by Design practices help ensure that your systems and applications remain resilient. Especially against emerging threats. Minimizing Attack Surfaces Secure by Design focuses on reducing the attack surface of your systems. Using it helps in identifying and mitigating potential vulnerabilities. You mitigate threats before a hacker exploits them. Need to Modernize Your Cybersecurity Strategy? A cybersecurity strategy put in place five years ago can easily be outdated today. Need some help modernizing your company’s cybersecurity? Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • It's time to make sustainability your competitive advantage!

    Explore these 18 tech habits that not only benefit your bottom line but also make a positive impact on the planet. In today's world, sustainability isn't just a buzzword; it's a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the bottom line. Sustainable technology habits are not only about reducing your carbon footprint. At Computer Corner in Albuquerque, we believe they’re also about improving efficiency, cutting costs, and attracting environmentally conscious customers. “Going green” can mean saving more dollars, besides helping the planet. Below, we'll explore several sustainable tech habits you can adopt. These are not only good for the environment but also a win for your business's bottom line.. 1. Energy-Efficient Hardware and Appliances Investing in energy-efficient hardware and appliances can lead to significant cost savings. Especially in the long run. Energy-efficient devices consume less electricity, resulting in lower utility bills. Consider upgrading to Energy Star-rated equipment. And using LED lighting to reduce your energy consumption. It may surprise you how fast your electric bill goes down after replacing lightbulbs. 2. Virtualization and Cloud Computing Virtualization and cloud computing solutions can help you optimize your IT infrastructure. By consolidating servers and resources, you can reduce the number of physical devices. This leads to lower energy consumption and reduced hardware maintenance costs. 3. Remote Work and Telecommuting Embrace remote work and telecommuting. This reduces the need for office space. It also cuts down on commuting-related emissions. Employees who work remotely also report increased job satisfaction and productivity. Both of which can positively impact your bottom line. 4. Renewable Energy Sources Consider transitioning to renewable energy sources like solar or wind power. The initial investment may be significant. But renewable energy can lead to big savings on electricity costs. Additionally, it demonstrates your commitment to sustainability, which can attract eco-conscious customers. 5. E-Waste Recycling Programs Put in place e-waste recycling programs. These help you properly dispose of outdated or non-functioning electronic equipment. Many electronics can be refurbished, resold, or recycled. This reduces waste and potentially generates revenue through resale. 6. Optimize Data Centers Data centers are notorious for their high energy consumption. Optimize your data center by doing things like: Using energy-efficient servers Implementing efficient cooling systems Consolidating data storage to reduce power usage 7. Green Web Hosting Choose a web hosting provider that uses renewable energy for their data centers. This reduces your website's carbon footprint. It can also lead to improved website performance and uptime. 8. Paperless Office Transitioning to a paperless office can save money on paper, ink, and storage costs. Use digital documents, electronic signatures, and cloud storage solutions to reduce paper usage. Office workers spend about 6 hours a week searching for paper documents. Digitizing files allows for keyword searching. This reduces those wasted hours and improves productivity. 9. Eco-Friendly Office Supplies Buy eco-friendly office supplies. This includes recycled paper, biodegradable pens, and reusable office products. These sustainable choices can reduce your office expenses. They also show your commitment to environmental responsibility. 10. Software Optimization Regularly update and optimize your software to reduce system resource usage. Unnecessary background processes and inefficient code can strain your hardware. As well as increase energy consumption. 11. Remote Monitoring and Control Install remote monitoring and control systems to manage your facility's energy usage. This technology allows you to adjust heating, cooling, and lighting remotely. This reduces energy waste. Smart thermostats are very affordable now. That makes this an easy energy energy-efficient win. 12. Green Transportation Policies Promote green transportation policies for employees. These might include: Carpooling Biking Using public transportation Incentives like subsidies for eco-friendly commuting options can help. They promote the reduction of transportation costs for your team. 13. Sustainable Data Practices Adopt sustainable data practices by cleaning and organizing your databases. The goal is to remove redundant or outdated information. Efficient data management reduces storage requirements and enhances data processing speed. 14. Green IT Certification Consider pursuing green IT certifications. Such as the ISO 14001 or the Green Business Bureau certification. These certifications can improve your environmental standing and boost your company's reputation. 15. Employee Education and Engagement Educate your employees about sustainable tech habits. Encourage their participation in eco-friendly initiatives. Engaged employees can help identify more cost-saving opportunities. 16. Supply Chain Sustainability Collaborate with suppliers and partners committed to sustainability. Sustainable sourcing and procurement practices can lead to cost reductions. As well as a more resilient supply chain. 17. Lifecycle Assessments Conduct lifecycle assessments of your products and services. This helps you identify areas where you can make environmental and cost improvements. This process can help you optimize your offerings and reduce waste. 18. Green Marketing Leverage your sustainability efforts as a selling point in your marketing campaigns. Customers are increasingly seeking out eco-conscious businesses. Promoting your sustainability can help you stand out from the competition. It can lead to increased brand loyalty and sales. Get Help Going Green to Save Money & Help the Planet Sustainable tech habits are not just about being environmentally responsible. They can also help your bottom line. The world has become increasingly aware of the importance of environmental responsibility. Embracing these sustainable tech habits can be a win-win for your business and the planet. Computer Corner can help you put together a sustainable tech roadmap that makes sense. Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

  • Don't Let Your Smart Home Become Your Smart Foe!

    Learn the art of securing your devices and maintaining control for a peaceful, tech-savvy life. Smart homes have become a ubiquitous part of modern living. It doesn’t even seem unusual anymore to tell your refrigerator to add milk to the digital grocery list. Smart homes offer unparalleled convenience and efficiency. You can control your lights and thermostat with a smartphone app. And have a virtual assistant like Alexa at your beck and call. But as we embrace the convenience, it's essential to consider the potential risks. As well as take proactive steps to ensure that your smart home doesn't turn against you. Recent headlines have shed light on the vulnerabilities of smart home technology. Such as the story in the New York Post's article titled "Locked Out & Hacked: When Smart Homes Turn on Owners". The article describes smart home nightmares. Including the new owner of a smart home that unexpectedly got locked in. The prior owner had left preprogrammed settings. Suddenly at 11:30 p.m., the home told him it was time to go to bed and locked every door in the house. Another technology victim was a woman terrorized by lights and sounds at home. Her ex-partner was maliciously manipulating the smart technology. As homes get smarter, how can you avoid a similar experience? We'll explore some key strategies to protect your home and your privacy. Smart Home Safety Tips You Need to Use 1. Secure Your Network The foundation of any smart home is its network. Just as you wouldn't leave your front door wide open, you shouldn't neglect Wi-Fi security. Here are best practices: Change your router's default password to something strong and unique. Use WPA3 encryption (look for Wi-Fi 6) Create a separate guest network to isolate your smart devices from your main network. Regularly update your router's firmware. Ensure it's equipped with the latest security patches. 2. Strengthen Device Passwords When setting up your smart devices, be diligent about choosing strong, unique passwords. Avoid using easily guessable information like "123456" or "password." Use a combination of upper and lower-case letters, numbers, and symbols. For added security, consider using a password manager. 3. Enable Two-Factor Authentication (2FA) Many smart home device manufacturers offer 2FA as an extra layer of security. By enabling 2FA you can keep people out. This is true even if someone manages to guess your password. They won't be able to get past the secondary authentication step. This provides an extra safeguard against unauthorized access. 4. Regularly Update Firmware Firmware updates are essential for fixing security vulnerabilities in your smart devices. Manufacturers release these updates to patch discovered weaknesses. Make it a habit to check for firmware updates regularly and apply them promptly. 5. Vet Your Devices Not all smart devices are created equal. When choosing new devices for your smart home, research the manufacturer's reputation. Look for products that have a history of prompt updates and robust security features. Avoid purchasing devices from obscure or untrusted brands. 6. Isolate Sensitive Devices Consider segregating your most sensitive devices onto a separate network, if possible. For example, use a dedicated network for: Smart locks Security cameras and other critical devices This keeps them separate from your less critical gadgets. Such as smart bulbs or speakers. This way, even if a hacker compromises one network, the other devices remain secure. 7. Review App Permissions Smart home apps often request access to various permissions on your devices. Before granting these permissions, scrutinize what data the app is trying to access. Decide whether it's necessary for the device's functionality. Restrict permissions to the least required for the device to operate. 8. Be Cautious with Voice Assistants Voice-activated assistants like Alexa and Google Assistant are incredibly convenient. But can also pose privacy risks. Review your voice assistant's privacy settings. Be cautious about what information you share with them. Consider muting the microphone when you're not actively using it. This prevents unintended eavesdropping. 9. Check Your Devices Regularly Regularly check the status and activity of your smart devices. Look for any unusual behavior. Such as devices turning on or off unexpectedly. Or unknown devices appearing on your network. If you notice anything suspicious, investigate and take action promptly. 10. Understand Your Device's Data Usage Review your smart device's privacy policy. Understand how it uses your data. Some devices may collect and share your information with third parties. It can be for advertising or other purposes. Make informed decisions about the devices you bring into your home. 11. Stay Informed Finally, stay informed about the latest developments in smart home security. Subscribe to security newsletters. Follow reputable tech blogs. Keep up with news articles like the one in the New York Post. The more you know, the better equipped you'll be to protect your smart home. Get Expert Help With Smart Home Security Smart homes offer incredible convenience. But they also come with risks you shouldn’t ignore. Do you need some expert help setting up your smart home security? Contact a Computer Corner Tech Advisor today to schedule a chat. Article used with permission from The Technology Press.

bottom of page